Privacy Policy

This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.

INTRODUCTION

The online store www.teetalkies.com ("Online Store") is owned and operated by Teetalkies Pvt. Ltd., under the laws of India having its registered office at Somanur Road, Karumathampatti, Coimbatore,
Tamil Nadu 641659.

Users are requested to read and understand the Policy very carefully before using or accessing the Online Store. Through this Policy, Teetalkies intends to convey the manner in which the user’s information is collated and used by Teetalkies while providing the services of the Online Store. This Policy is binding on every user of the Online Store and users who do not agree with the terms of this Policy should not use or access the Online Store.

Teetalkies reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Online Store, the user’s signify they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Teetalkies reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

USER INFORMATION

‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Teetalkies to provide specific services to the user through the Online Store. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.

If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Teetalkies.

Teetalkies collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Online Store or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.

Teetalkies receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, device connection information transaction history, date, time and duration of session on the Online Store.

Teetalkies automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Online Store receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. Teetalkies will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information (e.g., zip code, age, or income level).

Sometimes the Online Store uses cookies so that the Online Store can provide the user with more customized information when the user returns to the Online Store. "Cookies" are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Online Store’s services to the user. The user can set the browser to notify the user when the user is sent a "cookie", giving the user the chance to decide whether or not to accept it. If the user accepts a "cookie", the user agrees to the use of any User Information collected by the Online Store using that cookie. The user may update the profile information of the user at any time on the Online Store.

The user can add or update the User Information on a regular basis. When the user updates the User Information, Teetalkies will keep a copy of the prior version for its records.

USE OF INFORMATION & DISCLOSURE

The User Information is primarily used by Teetalkies to facilitate a better, customized, and convenient use of the Online Store’s services. The User Information is used by Teetalkies inter alia to (i) respond to the user’s queries, requests, and inquiries; (ii) update new features of the Online Store, (iii) improve and customize the Online Store’s service, (iv) detect and prevent fraud and abuse of the Online Store, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Online Store, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Teetalkies believes may be of interest to the user; (ix) personalize the user’s experience on the Online Store by presenting advertising, products, and offers tailored for the user; (x) help the user address its problems with the Online Store including addressing any technical problems; (xi) complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service; and (xii) protect the integrity of the Online Store.

GRIEVANCE OFFICER

In case of any complaints or grievances, the user may contact the Grievance Officer as under:

Email: support@teetalkies.com