Return & Refund Policy  

We want your TeeTalkies shopping experience to be smooth and worry-free. If you’d like to return a product, we’re here to help make the process simple.

Return Eligibility  

  • Return requests must be raised within 3 days of delivery

  • Products must be unused, with original tags and packaging intact

  • Products received through exchange are not eligible for return or refund

  • For bundle orders, the complete bundle must be returned together

Return Process  

Once your return request is approved, the product will be collected within 2–4 working days. After pickup, it may take 7–10 working days to reach our warehouse. Once received, the quality check will be completed within 24–48 hours. Refund will be processed only after the product passes the quality check.

Refunds  

  • Prepaid Orders: Refund will be issued to your original payment method after deducting Rs. 50 per product 

  • COD Orders: Refund will be issued as store credits after deducting Rs. 50 per product and applicable COD charges

Damaged or Defective Products

Request must be raised within 3 days of delivery. Unboxing video and product photos are required. Claims without unboxing video will not be accepted.

Need Help?  

Email: care@teetalkies.com
WhatsApp: +91 80569 48135

FAQ

Can I return a product received through exchange?

No, products received through exchange are not eligible for return or refund.

Can I return only one item from a bundle order?

No, for bundle orders, the complete bundle must be returned together. Partial returns are not accepted.

How long does the return process take?

After approval, pickup usually happens within 2–4 working days. After pickup, it may take 7–10 working days for the product to reach our warehouse. Quality check is completed within 24–48 hours after delivery to our warehouse.

How will I get my refund for a prepaid order?

For prepaid orders, the refund will be sent to your original payment method after deducting shipping charges, if any, and Rs. 50 per product.

How will I get my refund for a COD order?

For COD orders, the refund will be given as store credits after deducting shipping charges, if any, Rs. 50 per product, and applicable COD charges.

What if pickup is not available in my pincode?

If your pincode is not serviceable, or if you are unavailable during pickup, you will need to self-ship the product to our warehouse at your own cost.

Please send it to:

Huepress

42A, Ambrose Nagar Behind Eagle Hollow Block Karumathampatti, Coimbatore - 641659

Please mention your order number on the package and share the tracking receipt with us after shipping.

Will I get anything if I self-ship the return?

Yes, once we receive the product and it passes the quality check, we will add 100 TeeTalkies points to your account, which you can use on your next purchase.