Your courier tracking number will be emailed to you once the order is shipped.
All online orders will get dispatched in 2-5 days time.
All online orders will get delivered in 5-12 working days.
You can email to [email protected] or call/Whatsapp to 9943013135 with your queries.
Refunds will be done through NEFT transfer which will be co-ordinated by our accounts team. The refund duration is 5-7 days from date of cancellation. If you need any clarifications on refunds. Please email us to [email protected]
CANCELLATION / EDITS
While there is no option for a customer to cancel the order on their own once the payment is made, if you can get in touch with Customer Care ([email protected]) within 24 hours, we can try to cancel it, provided the print shop has not already started the production. If the cancellation request happens after 24 hours or if production has been started already, we cannot entertain any request.
Designs can be changed before it gets printed. Screen making charges applicable extra for screen printing. Orders in which any change requests have been made can be delayed from 2-7 days based on the change requested.
There is a minimum cancellation fee of Rs.20 which is charged to cover the payment gateway charges. The remaining amount will be transferred after deducting this charge.
Custom printed garments are made just for you. The products are printed after you placing the order. So we do not accept returns without any manufacturing defect. For any manufacturing defect, you can send a photo of the defect to [email protected] It will comfortably replaced or refund if its found defective from ourside or from our logistics partner. You are requested to send an email within 48 hours of receiving the product.
Fabric GSM may vary 10-20 GSM from colur to colour. Print shade may vary upto 10% unless provided with a proper pantone colour. Custom manufactured garments cannot be returned for unsatisfactory delivery claims unless there is a substantial defect in the product. Garment sizes may vary half inch and fabric shrinkage can be 4-5% as accepted international norms for 100% Cotton Knitted Garments. In other cases, our friendly customer service will help you in the issues. Get in touch at [email protected]
Any claims for damage and/or shortages MUST be reported in 48 business hours without exception. Be sure to check your deliveries upon receipt.
If we need the product in return, we will pay for return shipping when products delivered are defective, damaged or the wrong product was received from what was ordered.